The OneTE "Clients First" Service Charter
Closely aligned to our Code of Conduct is our Client Charter which is built around a core purpose - being a trusted partner and adviser that works for you, and with you, the customer.
We recognise that we are here for our clients, and work to facilitate their success to the best of our ability. This explicitly client-oriented approach is conceptually simple, but also critical to our long term success. Maintaining this focus as a guide ultimately makes us as effective as possible for our clients, and thereby serves to drive and maintain our own success as a market leader.
The Charter is ultimately both a guide for us, and also a document to which our clients will hold us accountable. It is our promise and commitment that we listen, we care, and we are here to deliver an exceptional level of service. We will apply our focus, expertise, and the latest technologies to facilitate our clients' success. If you’d like to learn more about our services, our Code of Conduct, or our Charter, please don’t hesitate to get in touch with us.